Invoicing & Withholding

Freight Invoicing and VAT Withholding Tracking

Only one of the nine lines on a freight invoice is decided at invoicing time — the withholding rate. The other eight simply carry forward data already entered at the quote, trip and waybill stages.

A 3D process turning quote, trip, waybill and cost data into a freight invoice

A freight invoice isn't born on the screen where it's issued. Before it, a quote was given, a trip was opened, a transport waybill was written, and a cost record was kept. The invoice is the sum of those four steps — every line in it has a precedent.

That's why most invoice errors aren't invoice errors. A wrong distance is born in the quote, a missing waybill number in the trip record, a late-entered subcontractor cost in the closing step. The invoice only makes the break in the chain visible.

Manual invoicing versus Seferi

Of nine line items, only the withholding rate is decided at invoicing time — the rest carry forward from earlier steps. The table shows where that handoff usually breaks.

DataManual trackingTied to the trip record
Distance and amountThe operator writes a kilometre figure from memory, which may not match the quoted routeCarries forward unchanged from the quoted route calculation
Additional chargesWaiting time or a second unloading can be something the driver mentions once and nobody recordsEntered from the field and tied to the trip's own record, not left for month-end recall
Buyer's tax statusGuessed at invoicing timeEntered on the customer record at the quote stage, read from there at invoicing
Withholding decisionWrong if the tax status or rate data is wrongApplied automatically once the tax status is correct

What is the VAT withholding rate and limit?

The rate depends on the type of service, and the limit is updated every year. Confirm the current figure with the Revenue Administration before you act.

2/10Goods transport — 2/10 of the calculated VAT is declared by the buyer
5/10Passenger service transport (staff, students) — a different rate than goods
12,000 TLThe 2026 withholding limit, checked against the VAT-inclusive total
ExemptNo withholding applies on invoices issued to individual buyers who aren't VAT taxpayers

What this page doesn't cover

Worth drawing the line up front.

  • We don't quote a fixed price or the current withholding figure here — the rate and limit change yearly; confirm with the Revenue Administration before you act.
  • How the entry is booked is your accountant's call; this page explains where the invoice's data comes from, not how to book it.
  • Passenger service transport (staff, student transport) isn't covered in depth here — its rate differs and deserves its own treatment.

Is invoicing a separate step, or the result of the trip record?

In most companies, the invoice is rebuilt from scratch after the trip closes: distance recalculated, extra charges recalled from memory, tax status guessed. Seferi's angle is different — the invoice is the last step of data already entered through the quote and the trip.

In practice: the quote is built the moment a request lands in the inbox, the trip opens once the quote is accepted, and the invoice is drawn from that same data once the trip closes. No second data entry.

Frequently asked questions

What is the VAT withholding rate on a freight invoice?
For goods transport, 2/10 of the calculated VAT is declared by the buyer as the responsible party, and the rest is paid to the seller. Passenger service transport (staff, students) uses a 5/10 rate — a different category, not to be confused with goods transport.
What's the withholding limit and how is it checked?
For 2026 the limit is 12,000 TL, checked against the VAT-inclusive total — looking only at the service fee produces errors on invoices close to the threshold. The limit is updated yearly, so confirm the current figure with the Revenue Administration before you act.
Does withholding apply to every freight invoice?
No. Invoices issued to individual buyers who aren't VAT taxpayers carry no withholding even above the limit; the full VAT is paid to the seller.
Where does the invoice's data come from?
The distance and amount entered at the quote stage, the additional-charge data from the trip record, and the tax status on the customer record combine to form the invoice. If any one of those is missing or wrong, the error is born in that earlier step, not on the invoice screen.

See it with your own invoice

Try how a quote carries through to an invoice, with your own process.

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